Customer Care

Customer Care

We're here to help. If you have a question about an order, product, shipping, returns, or anything else, we're happy to assist.

Contact Us

Email: customercare@theglowatelier.store

We aim to respond to all inquiries within 1–2 business days.

Order Questions

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Returns & Refunds

We accept returns within 14 days of delivery on unopened, unused items in their original packaging. Please review our Shipping & Return Policy for full eligibility details. We're happy to help with any questions, including damaged or incorrect orders.

We appreciate your business and look forward to helping you.